Terms and Conditions and Privacy Policy

Introduction

This document contains the General Terms of Use (GTU) and the Privacy Policy of the CrashPhone website. By accessing our site and using our services, you agree to the terms described in this document. If you do not agree with these terms, please do not use our services.

1. General terms and conditions of use

1.1 Purpose

The CrashPhone website allows users to request information, to contact us via a form and to benefit from our telephone repair services.

1.2 Use of the site

• Users agree to provide accurate and up-to-date information when filling out the contact form.

• Any attempt at fraud or misuse of our services may result in the request being deleted or reported.

1.3. Intellectual property rights

All content on this site (text, images, logo, design, etc.) is the exclusive property of CrashPhone. Any unauthorised reproduction, modification or use is strictly prohibited.

1.4. Responsibility

• We do our utmost to ensure the availability of the site and the security of data. However, we accept no liability for technical malfunctions or errors.

• Users are responsible for the use they make of the information on the site.

2. Confidentiality policy

2.1. Data collected

When using the contact form, we collect the following information:

• Full name.

• e-mail address

• Telephone number.

• Message from the user.

2.2. Purpose of collection

This data is used to :

• Respond to you directly.

• Provide you with a quote or information about our services.

• Follow up communication.

2.3. Retention period

Your data is kept for a maximum of 12 months after the end of the communication, unless otherwise required by law.

2.4. Data sharing

We never share your personal data with third parties, except in the event of a legal obligation or to provide the service requested.

2.5. Your rights

In accordance with the RGPD, you have the following rights:

• Access: Consult the data we hold on you.

• Modification: Correct your personal data.

• Deletion: Request the deletion of your data.

• Objection: Refuse the use of your data.

To exercise your rights, please contact us at the following address: contact@crashphone.fr

3. Changes

We reserve the right to modify this document at any time. Changes will be published on this page. By continuing to use our services after a modification, you accept the new terms.

4. Contact

If you have any questions about this document, you can contact us:

• By e-mail: contact@crashphone.fr